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Duty Refund Application​

For any overpayment or wrong payment of duties for dutiable goods, the claim for refund can be made in writing to the Royal Customs and Excise Department (RCED) for further assessment and in accordance to Section 15 of the Customs Order, 2006 or Section 16 of the Excise Order, 2006 with the following term:

Within one year from the date of payment of duty

 

1.    How to Apply for Refund?

The application for refund can be submitted by you or your appointed Customs Agent (Forwarder) to:

Services and Corporate Relation Division

Ground Floor, Customs Headquarters,

Royal Customs and Excise Department

Ministry of Finance and Economy

Email: info@customs.gov.bn

 

2.    What are the documents required for Refund?

  • Application Letter
  • Authorization Letter, if applicable
  • Copy of rejected Declaration Form
  • Copy of approved Declaration Form ​​​​​

Other relevant documents for payment purposes:

  • Copy of I-Banking Receipt either Baiduri or BIBD (Both for rejected and approved declaration)
  • or Copy of Cash Payment at the Counter (Both for rejected and approved declaration)
  • Copy of E-Payment Receipt (RES - ………………………) - Both for rejected and approved declaration
  • Copy of Bank/ Account Statement (Transaction History/ Details)
  • Copy of Invoice (Both for rejected and approved declaration)

Documents to be submitted with Vendor Form​

    Note: If you do not have an at Treasury Accounting and Financial Information System (TAFIS), it is advisable        for you or your appointed Customs Agent (Forwarder) to register first with the Treasury Department before        you submit your application.

a.      PERSONAL

  • Copy of Identity Card (I.C)
  • Copy of Bank/ Account Statement (Owner)

     

b.     COMPANY

  • Copy of Registration Certificate 16/17
  • Copy of Company's Bank/ Account Statement
  • Copy of Company's Owner Identity Card (I.C)

     

c.      SENDIRIAN BERHAD

  • Copy of Registration Certificate 16 and 17 or Form X/ Certificate of Incorporation
  • Copy of Bank/ Account Statement
  • Copy of all owners Identity Card (I.C)

 

Refund application must be submitted to RCED in two (2) set (1 Original and 1 Photocopy) and in order of the checklist form​ provided as reference. Any incomplete application will not be accepted by RCED.  

It is advisable that all documents submitted are certified authentic by the Owner/ Company (Company's chop and signature).

 

3.    How long will RCED processes refund application?

RCED aims to assess refund application within fourteen (14) working days upon receipt all necessary documents. The decision will be notified by letter from RCED.

  • Approved refund application will be electronically processed direct to nominated bank account within thirty (30) working days.
  • Further inquiries on rejected refund application must be submitted within fourteen (14) working days from the date of receiving the decision by letter from RCED.

 

4.    How much is the fee?

Free of Charge


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